Cancellation of a holiday must be made in writing and is effective from the date we receive the written notification. In all cases of cancellation, the deposit, and any amendment charges will be forfeited. Please note that any costs of international flights are 100% non-refundable. Cancellation charges are expressed as a percentage of your quoted price (excluding international flights) as follows:

• More than 65+ days: Deposit only
• Between 50 and 65 days: 50%
• 0 and 50 days: 100%

Matters influencing a surcharge would include, but are not limited to, increases in transportation costs (e.g., fuel, scheduled airfares), airline surcharges, taxes or fees for services, increases in park fees, reserve fees, or concession fees. Stay Wild Tanzania reserves the right to levy a surcharge where costs have changed since the date of the itinerary issue. The company will absorb amounts up to 20% of the total holiday price and surcharge any amount greater than 20%. Should the surcharge exceed 25% of the total holiday price, you are entitled to cancel the holiday and receive a full refund of all monies paid.

We reserve the right to make changes to and correct errors in advertised prices before your holiday is confirmed. We will advise you of any errors of which we are aware and of the then-applicable price at the time of booking.